According to our No Quibble Guarantee, items bought from this site can be returned for refund or exchange within 10 days of receiving your order.
Products purchased through a retailer should be returned to the where they were purchased for a refund or exchange, according to the retailer's return policy.
Should you make an error when ordering online, we will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. Should you make an error with your online order please contact us immediately so that the order can be amended prior to being dispatched to avoid additional shipping etc.